Planned Outage in Ashland City

There will be a planned outage in the Ashland City District Tuesday, June 12, lasting from 8 to 10 a.m. This outage will affect 30 members on the following roads in Ashland City: Majestic Ln, Manor Row, Imperial Ct, and Regency Ct. Crews will be changing underground transformers in the area. Affected members will receive a courtesy call. We appreciate your patience and apologize for any inconvenience this may cause.

Co-op leaders have productive visits lawmakers

More than 60 co-op leaders from across Tennessee, including leaders from Cumberland Electric Membership Corporation, traveled to Washington, D.C., on Tuesday and Wednesday, April 10 and 11, to meet with members of the Tennessee congressional delegation as a part of the National Rural Electric Cooperative Association’s annual legislative conference.

“This trip is about building relationships,” said David Callis, executive vice president and general manager of the Tennessee Electric Cooperative Association. “When lawmakers evaluate legislation that impacts electric co-ops or rural Tennessee, we want them to think of us. It is important for them to know who we are and how policy will affect us and our consumers.”

In meetings with legislators, co-op leaders encouraged lawmakers to support the Farm Bill and rural development programs, reject the administration’s proposal to sell TVA’s transmission assets and dedicate funding for rural broadband and other infrastructure projects. Lawmakers were also invited to visit their local co-ops to meet employees, attend annual meetings or tour co-op facilities.

Meetings were held with Sens. Lamar Alexander and Bob Corker and Reps. Diane Black, Marsha Blackburn, Scott DesJarlais, John Duncan, Chuck Fleischmann, Phil Roe and David Kustoff.

“I’m a big supporter of rural areas, and I thank you for coming up to give a voice to the people you serve,” said Rep. Black. “A lot of people never make it to visit legislators in Nashville, and certainly not to Washington, D.C. It’s important for their issues to be heard, and I appreciate what you do.”

Williams earns Power Play Scholarship

Clayton Williams of Dover has been awarded a $4,000 scholarship through a program made possible by Cumberland Electric Membership Corporation and other local power companies across the Tennessee Valley Authority’s seven-state service area.

Clayton, the son of CEMC Dover District Working Foreman Boyd Williams and his wife, Lynn, is among 30 recipients of this year’s Power Play Scholarship provided by the Power Play Scholarship Association to recognize outstanding academic performance and a commitment to community service among high school seniors whose parents are employed by local power companies.

A graduate of Stewart County High School, Clayton will attend Murray State University where he will pursue a degree in mechanical engineering.

Power Play Scholarships were established in 1995, and 578 have been awarded through contributions and fund-raising efforts by the Power Play Association and its members. In 2018, 143 applications were received from across the Tennessee Valley.

Washington Youth Tour Writing Contest winners

Twelve high school students have been selected to represent Cumberland Electric Membership Corporation on the 2018 Washington Youth Tour. The students earned their spots on the weeklong, expense-paid trip to Washington, D.C., by writing winning short stories describing how local electric co-ops “go beyond the wires” in strengthening their rural communities, improving lives across their service areas and providing safe, reliable and affordable energy.

CEMC’s delegates will join nearly 2,000 other students representing co-ops from across the country as they tour monuments, memorials and museums and meet elected officials in our nation’s capital June 8-14. Students will also have the opportunity to compete for college scholarships.

2018 Youth Tour Writing Contest Winner

Electric Cooperatives: Going Beyond the Wires, By Anna Welker, Stewart County High School

Rylan was lying on his bed, reading his comics, when his friend, Brent, walked in. It took one look at the comic in Rylan’s hands for Brent to scoff. “Mr. Electric? That’s so lame, dude,” Brent commented as he plopped down on the bed next to Rylan. Comic books spilled onto the floor. Brent read the titles of them, mockingly, one by one. “Ms. Community? Techoman? Mr. Recruit? Wow.”

“Have you ever read one?” Rylan asked without looking up from the book. “Don’t have to; I know it’s all fake and lame,” Brent replied, rolling over away from him. Thunder boomed and shook the house. “Plus what’s even cool about someone who can only provide electricity?”

“That he can provide electricity? Look, he seems lame alone, but together they form The Electric Cooperative, and they do some amazing things for our great state of Tennessee,” Rylan told him while standing. Brent took the comic book from his hands and tossed it onto the floor. He went to speak, but a swirling wind and bright light surrounded them. The next thing they knew, they were in an animated city. “Rye, where are we?” Brent asked although he already knew. Rylan was speechless, for he knew, too. Thunder crackled, and lightning danced across the sky. Brent went to speak again, but he was cut off by the wind picking up and circling around them.

“The Tennessee Tornado,” Rylan whispered while it took its form. Buildings and power lines came toppling down behind it. Rylan and Brent ran into an old, dilapidated building. Brent’s hand accidentally hit a light switch on the wall, and the lights came on. “How in the world does this place have power?” he asked himself, his eyes catching a metal plate on the wall that read “Powered by Electric Co-ops.” “Of course it is.”

Rylan went to the window to check on how the Tennessee Tornado was doing, but, to his surprise, found a group of people dressed in suits fighting it off. “Dude,” was all he could muster.

“This cannot be happening. There is no way we are in a comic of ‘The Elec-’” He was cut off by someone bursting through the door. “Are you kids all right?” Mr. Electric asked, but both the boys were too stunned to speak. “Well, thank goodness you chose one of the 1.1 million homes we power.”

“And it’s energy-efficient, too!” Ms. Efficient exclaimed, popping in for only a moment. She disappeared quickly after. “Anyway, I’ll come back for you when it’s safe,” Mr. Electric told them before darting out the door again. Hours seemed to pass before there was finally a knock at the door. They boys opened it and stepped out the door. “Geez, look at this place. It’s a mess. These poor people,” Brent sighed as he looked around. “Not to worry. They won’t pay a thing, and the power will stay on. We have money set aside for these things, and we are nonprofit,” Ms. Community explained while walking over to the boys. “They’ll also receive Co-op Connections cards. Such a great tool to save money on things like prescriptions, which they may need after this.”

“And vision and dental! Plus, we wanted to recruit a few from this part of town for some of the 24 co-ops around Tennessee,” Mr. Recruit mentioned. The rest of the hero group continued to name the bright side of everything such as the $2.6 million people have saved with the cards and the $4 million in development loans as of 2013. As all of this was said, Brent started seeing the bigger picture of The Electric Co-ops.

“That sounds great, doesn’t it, Brent?” Brent heard Rylan’s voice, but it was distant and distorted. “Brent?” Brent woke up to Rylan saying his name over and over. “Oh, thank goodness. A trophy fell off the shelf when the thunder rumbled and hit you in the head,” Rylan told him, relieved that his friend was OK.

“So, wait, the comic book adventure wasn’t real?” Brent questioned, his emotions out of whack from thinking the whole thing was real.
“Since I have no clue what you’re talking about, I’d say no,” Rylan replied coolly. Brent started to feel disappointed because he had learned so much. Now, it didn’t matter.

“Kinda stinks, man. We met The Electric Co-ops, and they told us everything that they did, and they saved us during a threat from the Tennessee Tornado,” he rambled on. Rylan just chuckled at his friend. “But it was all fake.”

“You know, the comics are based on real people,” Rylan said in the middle of Brent’s rant. Brent looked at Rylan funny, as if he didn’t believe him. “Yeah, electric co-ops are real. We have 24 of them in Tennessee, like the comic says. They also do all the things you mentioned. They’re real.”

“But they’re such great people, superheroes even.” Brent was stunned, mainly that he was so unaware of the fact Tennessee has co-ops.

“As the great saying goes, ‘Not all heroes wear capes.’ Maybe you can go ahead and read a couple since they kept our lights on.”


2018 Annual Meeting

Cumberland Electric Membership Corporation is preparing for its 2018 annual meeting, which will be held Saturday, Sept. 15, at Portland High School in Sumner County. Doors will open at 8 a.m. for registration, and the business session will begin at 10 a.m. Join us for a complimentary breakfast, browse through the selection of door prizes offered, visit our information booths and be sure to check out the Youth Corner. Watch for additional information in future issues of The Tennessee Magazine.

Why we plan outages

Have you ever received a notification from Cumberland Electric Membership Corporation informing you of a “planned outage?” You may have wondered, “What is a planned outage?” and, “Why does my electric utility need to perform one?” Occasionally, the equipment we use to bring power to your home needs to be replaced, repaired or updated. When this happens, we plan an interruption to electric service as a way to keep our crews and our members safe.

We do our best to plan these outages during times when you will be least inconvenienced, so we often perform planned outages during school and business hours. We also try to avoid planning these outages during winter or summer months. We understand these are peak times of the year when you depend on running your heating and cooling units the most.

While they may sound slightly inconvenient, planned outages are actually beneficial. Regular system upgrades are necessary for optimal performance, and they increase reliability. Repairing and upgrading our equipment are also critical to maintaining public safety. If older lines need to be replaced, we plan for the project and then repair or replace the line; that keeps everyone safe.

Planned outages also allow us to keep you informed of when and how long you will be without power. We will notify you at least two days prior to a planned outage so you can be prepared. We want to make sure we are doing everything we can to keep you safe and to keep our system running smoothly. So, the next time you hear about a planned outage, know that it is one of the best ways we can provide you with quality electric service.

Is your information up-to-date?

In the utility business, we know rough weather will occur. And sometimes power outages simply can’t be avoided. But did you know there are steps you can take to ensure your electricity is restored as quickly and safely as possible? By keeping your contact information up-to-date, you can take full advantage of the services Cumberland Electric Membership Corporation offers.

Not having the correct phone number linked to your home address makes it more difficult for you to report an outage. CEMC uses the phone number you provide to link your service address to our outage management system. For example, if you call us to report an outage, our automated system instantly recognizes your phone number and can determine the particular service address from which you are reporting an outage. Once you give our system a response, your outage is reported. It’s that simple! But remember — this only works if your current phone number is linked to your service address.

Updating your contact information is helpful because it also speeds up the power restoration process. With correct information, our outage management system can predict the location and the possible cause of an outage, making it easier for our crews to correct the problem.

Having your correct contact information also allows us to notify you in the event of planned outages. If we have your correct contact information, we can notify you ahead of time so you can make arrangements, if needed, to prepare for the outage.
To check your contact information and update it if needed, visit our website,, and click on “My Account.” Or call us at 1-800-987-2362.

Payment methods

At Cumberland Electric Membership Corporation, we understand that convenience is a must when it comes to managing your electric account. That’s why we are making it easier than ever to do just that by offering a number of convenient ways to pay your electric bill, including: 

Bank Draft Payment: Payments are automatically drafted from your checking/savings account each month on your due date.

Auto Pay: Payments are automatically drafted from credit or debit card each month on your due date.

Credit/Debit Card by Phone: Pay your bill by phone using your credit card or debit card. There is no fee for this service.

Mail: Mail your payment in the return envelope included with your monthly statement.

SmartHub: Pay your bill through the app or online with a credit/debit card for no additional fee.

District offices: You can make payments at our district offices. Our district offices are open 7:30 a.m. to 4:30 p.m. Monday through Friday.

For your convenience, each district office is equipped with a payment kiosk station that is available 24/7. Kiosks accept cash and credit/debit cards.

Please make room for roadside crews

When the power goes out, so do Cumberland Electric Membership Corporation’s line crews. Lineworkers are the first to respond after an outage occurs, and they work tirelessly, often in dangerous conditions, to restore power to the communities we serve. If you are traveling and see one of our crews on the side of the road, we kindly ask that you move over if possible and give them a little extra space to work. We care deeply about the safety of all, and this extra precaution ensures just that.

If you approach a crew while traveling on a two-lane road, moving over to the next lane might not be an option. In this case, we simply ask that you slow down when approaching roadside crews. If you approach a crew while traveling on a four-lane road, and safety and traffic conditions allow, we ask that you move over into the far lane.

In 2011, following efforts by Tennessee’s electric cooperatives and municipal utilities, the state’s Move Over law was revised to include utility workers as well as the already covered police, firefighters and other first responders.
The requirements of the Move Over law are simple. On a four-lane road, if safety and traffic conditions allow, a driver approaching a utility vehicle with flashing lights must move into the far lane. On a two-lane road or when changing lanes is not possible, a driver must reduce speed.

Utility crews are not the only ones who could use the extra space. Emergency responders, such as police officers, firefighters and emergency medical technicians, often find themselves responding to emergency situations near busy roadways. We ask that you follow the same procedures mentioned above to help keep these crews safe.
There is plenty of room for all. Let us work together to keep everyone safe on our local roadways.


CEMC Member Falls Victim to Scam

CEMC has been made aware that there is a phone scam in our service area, whereby a request is made for immediate payment by credit card in order to avoid being disconnected. 

CEMC does not call members demanding payment over the phone. Members who have doubts about the legitimacy of a call should contact CEMC directly at 1-800-987-2362, even if the number displayed on their phone is CEMC’s phone number.

Introducing Outage Alert!


That vibration or ring tone from your mobile phone could be a text message from CEMC indicating that your power is out and crews are on the way!

Unfortunately power outages are a part of life and occur for various reasons such as weather conditions, vehicle accidents, downed tree limbs and more. While CEMC makes every effort to restore your power safely and efficiently we also want to keep our members informed during outages. Get notified by CEMC when the power is out at your home by signing up for Outage Alert!

After you signup for Outage Alert you will receive a text message to your mobile phone when an outage is predicted in your area either by our Outage Management System, by another customer in your area, or by you.There are no charges for this service, although messaging and data rates apply based on your mobile carrier plan.

Sign Up / More Information