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CEMC earns this award based on data modeled by the ACSI® in 2025. Award criteria are determined by the ACSI based on customers rating their satisfaction with CEMC in a survey independent of the syndicated ACSI Energy Utility Study. For more about the ACSI, visit www.theacsi.org/badges. ACSI and its logo are registered trademarks of the American Customer Satisfaction Index LLC.

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We’re currently aware of an issue affecting calls to our main toll-free number. At this time, calls to many 1-800 numbers are failing when dialed from AT&T lines due to a broader network issue. This is not specific to CEMC/Cumberland Connect.

If you are unable to reach us at our toll-free number, please call our local number at 931-645-2481 for assistance.


 

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